PEC's Purchased Premise Based IVR Platform
This type of equipment is preferred when integration with existing contact center, agent and telephony systems are needed. The customer is required to maintain the system and have an understanding and working knowledge of telecommunications and operational management.
PEC Telecom has almost 30 years of experience in the telecom industry. We've been making and distributing high performance, hosted IVR solutions that work competently and impeccably well.
PEC can provide you with numbers from around the world so your customers can use services from almost anywhere in the world. Outbound calling can be made anywhere in the world for notification or administrative purposes.
PEC's engineering team understands your requirements and your pain points. We work with our customers to develop a product that makes sense for their environment. Since PEC Telecom is the original developer of the Insight IVR product, PEC can work quickly with customers to make adjustments and new features to meet the ever demanding marketplace.
For a cost effective, robust and scalable IVR solution, PEC Insight IVR solution is the only solution!
PEC Telecom offers a variety of configurations and options that will suit your business needs. Your account manager will help you select the precise IVR option for your needs (Purchase or Hosted) and the ideal number of ports required for the successful running of your business.
Contact PEC Telecom today to find out if the IVR Hosting Suite is the perfect fit for your company's needs.